About The Edge Software | The Edge for Jewelers

Work with the Industry Leader

The Edge retail jewelry store management system was built from the ground up as a solution for independent retail jewelers. It is arguably the easiest yet most technically advanced industry software product available. Currently installed in over 3,000 jewelry stores, The Edge is a truly modern Windows program built on Microsoft’s .NET platform, and is compatible with Windows 8, Windows 7 and Windows XP both 32-bit and 64-bit versions. In addition, The Edge has achieved Microsoft Gold Certified Partner status, which allows us to access numerous benefits only available to preferred members of the Microsoft development community. We utilize these insider benefits to develop even more sophisticated jewelry retail software.

“The 2013 Big Survey” in INSTORE Magazine showed The Edge to be the clear market leader with five times the number of users as the number two software provider – and more than all other systems combined.

Our mission is to help independent retail jewelers become more profitable through the use of appropriate technologies and business methods. Let’s profit together.

Hear What Our Customers Have to Say

Switching to The Edge® by Abbott & Shapiro is the single best business decision I've made in my 23 years in business. Dick Abbott, Joe Shapiro, their staff, and their pro-active approach to jewelry store management provide a refreshing change from that of any software provider we've ever used.
Kevin Seele
Kevin's Fine Jewelry, Totowa, NJ
Daily reports give us up-to-date information about what’s in our inventory. If something is selling well, we can order more so we’re never out. No more disappointed customers and lost sales. More importantly, if a product isn’t moving, we can skip reordering it and move on to something else.
Greg Raymond
Raymond Jewelers, Wethersfield, CT
I had a lot of older employees who did not like change, but once they saw what The Edge® was doing for the store they turned around. The Edge is very user friendly. At the time we installed it three employees had never used a computer in their lives. It was just one or two weeks before they felt comfortable using it.
Stephen Barnes
Barnes Jewelers, Oconomowoc, WI
The best money we’ve ever spent. When we first installed The Edge®, we took part in a two-day training session that got us up and running with none of the transitional issues you would normally expect with a new system. Since then, I’ve also gone to their seminars and learned additional ways to use the software to increase my store’s profitability. Quite simply, our business has prospered because of The Edge.
Michael Bartorelli
Michael’s Jewelers & Gemologist, Haddon Heights, NJ
The Inventory reports give category and vendor-specific information that allow me, at a glance, to make educated decisions on inventory levels, while providing real solutions for eliminating old inventory. The management reports are the most useful we've ever had. Thanks, Dick for the best jeweler software on the market.
David Fikse
Gerald's Jewelry, Oak Harbor, WA
We have always had the Geller book, but since we uploaded it into The Edge system, and began using The Edge for repair intake, the process has become so much easier. Before, it was like a guessing game. Now, we use the SKU to input repairs, and the amount is already calculated. I and my employees have been very pleased. Best of all, my profit for repairs has increased drastically.
Brandie McCoy
Imperial Jewelers, St. Thomas
We have daily reports that give us up-to-the-minute information about what is in the inventory. We can track things and bring in new inventory if it’s selling well. Just as important, if a product line is proving a dud, the store can skip it and move on to something else.
Stephen Barnes
Barnes Jewelers, Oconomowoc, WI
We have a lot of experience with other jeweler software, and The Edge® is by far the best I have seen. The Point-of-Sale module is very easy to use, from the touch screens to customer Wish Lists. My staff had no problems mastering its operation in just one day. And the information we gathered in just one year's time is exceptional. We now have information at our fingertips to take our business to the next level.
David Fikse
Gerald's Jewelry, Oak Harbor, WA
We gather as much information from our clients as they will allow. We ask for birthdays, anniversaries, e-mail addresses and things of that import. Then we use The Edge® postcard program to send mailers to clients wishing them a happy birthday or anniversary, and asking them to bring the card in to receive a discount. We also send customers thank you cards for trusting us with their jewelry and allowing us to repair it.
Stephen Barnes
Barnes Jewelers, Oconomowoc, WI
We use The Edge® for many different operations. We use it to track custom work within our repair department. We use it to track what kind of volume and sales we’re doing in our repair department. We use it for our appraisal services. On the financial side, The Edge integrates so well with QuickBooks it’s as if the system has a built-in accounting module.
Stephen Barnes
Barnes Jewelers
We have daily reports that give us up-to-the-minute information about what is in the inventory. We can track things and bring in new inventory if it's selling well. Just as important, if a product line is proving a dud, the store can skip it and move on to something else.
Dave Anderson
Anderson Jewelers, Ann Arbor, MI