The Inventory reports give category and vendor-specific information that allow me, at a glance, to make educated decisions on inventory levels, while providing real solutions for eliminating old inventory. The management reports are the most useful we've ever had. Thanks, Dick for the best jeweler software on the market.
The Edge® is the best money we've ever spent. It's one of the main reasons our business has prospered. When we first installed The Edge software, we underwent a two-day training session. Since then, I've taken part in seminars to better understand how to use the software from a management standpoint. I've probably been to four weeks of classes with The Edge, and it’s been very beneficial.
We have daily reports that give us up-to-the-minute information about what is in the inventory. We can track things and bring in new inventory if it’s selling well. Just as important, if a product line is proving a dud, the store can skip it and move on to something else.
Our old software was complicated and non-intuitive. The Edge® simply works so much better. Entering inventory is almost fun, training the staff is a breeze, and the customers love the photos on their receipts.
Our experience with The Edge Software has been fantastic. They have adapted to our every need. We're amazed at the variety of additional services they offer and the time it saves us. Unlike traditional retail systems, The Edge is perfectly designed for the retail jeweler. Looking back, adding The Edge Software was one of the most positive business decisions we made.
We at Glitz & Glamour thought we had a great point-of-sale system until we needed to upgrade our old, out-of-date computer equipment. For most stores this wouldn’t be a big deal. For us it was! The point-of-sale system we were using was also obsolete and could not be upgraded. So, we took the plunge and bought new computers and a new software package, The Edge. We are so pleased with the functionality! We can scan bar codes to input merchandise, something we couldn’t do before, saving us so much time. Inventory used to take us months to complete. This year? Just a few days. Everyday transactions are quick and easy. We can complete multiple transactions for a customer on one receipt. Before, we had to separate out each transaction. Now, customers spend most of their time making their selection instead of checking out. And did I mention The Edge reporting feature? We have been able to pull reports for any request or reason. No more manual reporting needed! We thought we had a great point-of-sale system. We were so wrong. Now we know we have one!
Daily reports give us up-to-date information about what’s in our inventory. If something is selling well, we can order more so we’re never out. No more disappointed customers and lost sales. More importantly, if a product isn’t moving, we can skip reordering it and move on to something else.
The great support we receive will make The Edge® the last system we will ever need.
I had a lot of older employees who did not like change, but once they saw what The Edge® was doing for the store they turned around. The Edge is very user friendly. At the time we installed it three employees had never used a computer in their lives. It was just one or two weeks before they felt comfortable using it.
We have always had the Geller book, but since we uploaded it into The Edge system, and began using The Edge for repair intake, the process has become so much easier. Before, it was like a guessing game. Now, we use the SKU to input repairs, and the amount is already calculated. I and my employees have been very pleased. Best of all, my profit for repairs has increased drastically.