The Edge takes the time and effort out of record keeping. It fully integrates with the award-winning QuickBooks® Pro Accounting System.
The Edge interfaces with QuickBooks, so all store activities with a couple of mouse clicks are posted automatically to your accounts, saving endless hours of bookkeeping. All sales, layaway payments, repair and appraisal payments, credits and refunds, charge card fees – every store activity is included, effortlessly.
We at Glitz & Glamour thought we had a great point-of-sale system until we needed to upgrade our old, out-of-date computer equipment. For most stores this wouldn’t be a big deal. For us it was! The point-of-sale system we were using was also obsolete and could not be upgraded. So, we took the plunge and bought new computers and a new software package, The Edge. We are so pleased with the functionality! We can scan bar codes to input merchandise, something we couldn’t do before, saving us so much time. Inventory used to take us months to complete. This year? Just a few days. Everyday transactions are quick and easy. We can complete multiple transactions for a customer on one receipt. Before, we had to separate out each transaction. Now, customers spend most of their time making their selection instead of checking out. And did I mention The Edge reporting feature? We have been able to pull reports for any request or reason. No more manual reporting needed! We thought we had a great point-of-sale system. We were so wrong. Now we know we have one!
The EDGE has taken our business to a new level of efficiency. Inventory management is now a breeze with information so easily attainable. Customers notice and comment on the professionalism of their repair and jewelry receipts, the EDGE is a must for the Independent Jeweler!
I had a lot of older employees who did not like change, but once they saw what The Edge® was doing for the store they turned around. The Edge is very user friendly. At the time we installed it three employees had never used a computer in their lives. It was just one or two weeks before they felt comfortable using it.
We have been using The EDGE software for 6 years and would never think of changing. There is so much the software is capable of. We utilize the purchase order feature daily and the AIMS autopilot has increased our fast sellers and stock turn. We shop smarter at the jewelry shows and have really learned how to make our inventory work for us. We use the Customer Relationship Management tools to create detailed reports for our staff to do more effective clienteling, which takes the “selling” out of the sales process. There are features that help you track how effective your marketing efforts are right at the Point of Sale screen. It’s easy for all the staff to record how or what brought a customer into the store. There really are so many great features to The EDGE software that I can’t possibly list them all, but without hesitation I would recommend The Edge to any retailer, except my competition of course!
We have a lot of experience with other jeweler software, and The Edge® is by far the best I have seen. The Point-of-Sale module is very easy to use, from the touch screens to customer Wish Lists. My staff had no problems mastering its operation in just one day. And the information we gathered in just one year's time is exceptional. We now have information at our fingertips to take our business to the next level.
The best money we’ve ever spent. When we first installed The Edge®, we took part in a two-day training session that got us up and running with none of the transitional issues you would normally expect with a new system. Since then, I’ve also gone to their seminars and learned additional ways to use the software to increase my store’s profitability. Quite simply, our business has prospered because of The Edge.
The Edge® is the best money we've ever spent. It's one of the main reasons our business has prospered. When we first installed The Edge software, we underwent a two-day training session. Since then, I've taken part in seminars to better understand how to use the software from a management standpoint. I've probably been to four weeks of classes with The Edge, and it’s been very beneficial.
The Edge®, by Abbott Jewelry Systems, was the key to ‘jump starting’ our new store, and helped us increase sales over 250 percent without going crazy. We're finally organized!
Switching to The Edge® by Abbott & Shapiro is the single best business decision I've made in my 23 years in business. Dick Abbott, Joe Shapiro, their staff, and their pro-active approach to jewelry store management provide a refreshing change from that of any software provider we've ever used.
We gather as much information from our clients as they will allow. We ask for birthdays, anniversaries, e-mail addresses and things of that import. Then we use The Edge® postcard program to send mailers to clients wishing them a happy birthday or anniversary, and asking them to bring the card in to receive a discount. We also send customers thank you cards for trusting us with their jewelry and allowing us to repair it.