Our Easy to Use POS System | The Edge for Jewelers

The Experts and the Tools to Help You Get the Most Out of Your Business

Comprehensive and Elegant Point of Sale

It is essential that the Point of Sale be as comprehensive and easy to use as possible. It can make or break a system. The real value of The Edge comes from its powerful management reports and tools which rely on quality data. To that end, The Edge makes it easy for the sales team to interact with the system guaranteeing that data of the highest integrity makes its way to the analytic reports.

The screen image that follows contains a sale, a repair, a layaway item and a special order as an example. Payments, pickups, appraisals intakes and items to be added to a wish list could have appeared on the same transaction. No other POS is as eloquent or comprehensive.

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“Sounds Good. But I Have to See It to Believe It.”

Sales person ID

Who served the customer (could be up to four). The Edge uses this to analyze sales performance and compute commissions. The sales performance reports will serve to help make your sales team better.

Payment Alert

The bright green is signaling the operator that the customer they are currently assisting has six items they might make a payment on. Clicking on that button would reveal the six products. Selecting any or all of them would add them to the receipt so funds can be accepted against them.

Pickup Alert

This bright green button says that there are four items that can be picked up because they are ready (i.e. an appraisal or repair is finished or a special order has arrived). Clicking this button will enable the user to choose which items to deliver at this time.

Why-In?

This indicates what brought the customer into the store. In this case it is indicating they brought their 2013 Birthday Card in for the special offer it contained. Why-In is a great way to determine what advertising and media is working to attract customers to your store.

Name & Address

The name and address block contains pertinent information about the customer. You can see in the example that The Edge is reminding the user to obtain the customer’s email address and also showing a couple of important dates in the customer’s life. Note: The system can be set to show these events always or for just a period of time when they are relevant (i.e. three weeks before and after the event). The numbers at the bottom of the block represent the number of purchases, the dollar amount of those purchases, the number of service transactions, the total dollars spent with the store and the date they became a customer. This data is valuable for marketing and can come in handy at POS to know how valuable the customer has been to the store.

Note Alert

The bright green button signals that there is a note on this customer’s record. Clicking the button reveals the note(s). The user can add new notes or modify existing notes as well as change customer contact info from this button.

Sale Line

This is a standard sale line. Scanning the barcode on the jewelry tag would create this line. If need be, four different discount methods (a percentage, a straight dollar amount, an adjusted price at retail or adjusted after tax in which case the appropriate recalculation of the tax is performed) are possible in the price block on the right of the line. Note the item menu button is green. It is signaling the user that this item has been pre-appraised and they can print the appraisal right now at time of purchase.

Repair Take-in

A repair intake of an Amethyst Ring to be sized. The image was capture during take-in by integrated software. See repair envelope below.

Layaway

A layaway of this diamond pendant. You can see the amount of deposit required in the tender box at the bottom of the screen. A layaway originates like any sale; just scan the barcode then click the layaway button while on that line in the POS screen. It is that easy.

Special Order

A special order line. This line is a result of the user filling in the special order form that pops up for this purpose. When a special order item is received into inventory, The Edge identifies the customer to the entry person and the item is connected to that customer.

Payment

To illustrate how easy it is to take payment, three methods have been used here, some cash, some by a check and the remainder by credit card.

Hear What Our Customers Have to Say

We have a lot of experience with other jeweler software, and The Edge® is by far the best I have seen. The Point-of-Sale module is very easy to use, from the touch screens to customer Wish Lists. My staff had no problems mastering its operation in just one day. And the information we gathered in just one year's time is exceptional. We now have information at our fingertips to take our business to the next level.
David Fikse
Gerald's Jewelry, Oak Harbor, WA
We use The Edge® for many different operations. We use it to track custom work within our repair department. We use it to track what kind of volume and sales we’re doing in our repair department. We use it for our appraisal services. On the financial side, The Edge integrates so well with QuickBooks it’s as if the system has a built-in accounting module.
Stephen Barnes
Barnes Jewelers
Our experience with The Edge Software has been fantastic. They have adapted to our every need. We're amazed at the variety of additional services they offer and the time it saves us. Unlike traditional retail systems, The Edge is perfectly designed for the retail jeweler. Looking back, adding The Edge Software was one of the most positive business decisions we made.
John Barnes Jr.
Barnes Jewelers, Oconomowoc, WI
We have been using The EDGE software for 6 years and would never think of changing. There is so much the software is capable of. We utilize the purchase order feature daily and the AIMS autopilot has increased our fast sellers and stock turn. We shop smarter at the jewelry shows and have really learned how to make our inventory work for us. We use the Customer Relationship Management tools to create detailed reports for our staff to do more effective clienteling, which takes the “selling” out of the sales process. There are features that help you track how effective your marketing efforts are right at the Point of Sale screen. It’s easy for all the staff to record how or what brought a customer into the store. There really are so many great features to The EDGE software that I can’t possibly list them all, but without hesitation I would recommend The Edge to any retailer, except my competition of course!
Kim Elton
Peter & Co. Jewelers, Avon Lake, OH
We have daily reports that give us up-to-the-minute information about what is in the inventory. We can track things and bring in new inventory if it’s selling well. Just as important, if a product line is proving a dud, the store can skip it and move on to something else.
Stephen Barnes
Barnes Jewelers, Oconomowoc, WI
We have always had the Geller book, but since we uploaded it into The Edge system, and began using The Edge for repair intake, the process has become so much easier. Before, it was like a guessing game. Now, we use the SKU to input repairs, and the amount is already calculated. I and my employees have been very pleased. Best of all, my profit for repairs has increased drastically.
Brandie McCoy
Imperial Jewelers, St. Thomas
Daily reports give us up-to-date information about what’s in our inventory. If something is selling well, we can order more so we’re never out. No more disappointed customers and lost sales. More importantly, if a product isn’t moving, we can skip reordering it and move on to something else.
Greg Raymond
Raymond Jewelers, Wethersfield, CT
We would do physical inventory once a year and we would have to close our store for a week. Since it was all handwritten, we had to get our hands on every piece in the store. Since we've converted to The Edge®, it takes us four hours to do what used to take us a week.
Stephen Barnes
Barnes Jewelers, Oconomowoc, WI
The Edge® is the best money we've ever spent. It's one of the main reasons our business has prospered. When we first installed The Edge software, we underwent a two-day training session. Since then, I've taken part in seminars to better understand how to use the software from a management standpoint. I've probably been to four weeks of classes with The Edge, and it’s been very beneficial.
Stephen Barnes
Barnes Jewelers, Oconomowoc, WI
The EDGE has taken our business to a new level of efficiency. Inventory management is now a breeze with information so easily attainable. Customers notice and comment on the professionalism of their repair and jewelry receipts, the EDGE is a must for the Independent Jeweler!
Bailey Workman & Christine Linker
Kent Jewelers, Blacksburg, VA
Switching to The Edge® by Abbott & Shapiro is the single best business decision I've made in my 23 years in business. Dick Abbott, Joe Shapiro, their staff, and their pro-active approach to jewelry store management provide a refreshing change from that of any software provider we've ever used.
Kevin Seele
Kevin's Fine Jewelry, Totowa, NJ