Software must do what you need it to do, period. The Edge offers all the functionality an independent retail jeweler needs to grow and prosper: an eloquent POS module, a powerful customer management module with features unlike any other software, the best inventory management system for retail jewelry stores you can find, a direct interface with QuickBooks, and a back room module for managing repairs, special orders and custom jobs.
It is said that software is only as good as its support. The Edge support staff is unsurpassed, boasting the largest and best trained team in the industry. They take pleasure in delivering the right solutions in a timely fashion.
Training is essential to achieving the best performance from software. Since every retailer has different training needs, we offer a variety of options to accommodate your specific requirements. Twenty-four hours of training is provided free via a live webinar or in our Connecticut location. In-store training is also available for an additional fee. In addition, advanced operational and management programs are hosted regularly via webinars or at sites across the US.
Increased Profitability – Guaranteed
The Edge is guaranteed to perform. If it does not measure up to your expectations or meet your needs we will refund your software costs 100% within the first year. Click here for details. The Edge will not only pay for itself but it will help you to realize the full potential in your business.
Unparalleled Industry Knowledge
One of the company’s principals has owned a successful retail jewelry store for 35 years; staff members have over 50 years of jewelry store experience. We can draw on over 100 years of jewelry retail experience from our sister company the Edge Retail Academy. This expertise is what makes The Edge the industry’s leading software.
Independent Jeweler Focus
We concentrate at being the very best at what we do: serving the independent retail jeweler, not the chain stores or jewelry wholesalers or manufactures. All of our time and energy is focused on building a better retail jewelry system. Our clients take comfort in knowing their system is never going to slip into a time warp technologically or functionally, and that our resources will always be committed to them.
More retail jewelers have chosen The Edge over the last ten years than any other jewelry-specific management system: over 2,500 in the USA and another several hundred in New Zealand and Australia. This is important to us in that it validates our efforts and position as #1 in the industry. We employ 31 people, all focused on making your business better through the use of technology and software. Our business model includes revenue streams outside of software sales that provide the financial stability to insure that we’ll be here for you for the long haul.
Security & Performance
The Edge is locally deployed to provide you with the level of security you require. Only you provide and own the sensitive data you’ve collected about your customers. No cloud computing for us yet; at least not until all the major security issues are sorted out.
You can feel confident that you’re purchasing the system chosen by more independent retail jewelers than any other. We were selected #1 by readers of INSTORE magazine (Big Survey Volume 6, Issue 4), receiving more votes than all of the other 15 mentioned competitors. We are pleased by the survey’s results; however, seeing our customers’ businesses improve gives us real satisfaction. We are longtime providers of software to IJO and RJO and we are proud to have achieved Microsoft’s gold partner status reserved for the few who meet their stringent requirements.
Price should be the least important concern when purchasing software. The right software can transform your business into the operation you’ve always dreamed of; whereas, the wrong software, no matter the price, can have a devastating effect on morale, productivity and profits. The Edge is very competitively priced, yet delivers functionality that is equal to or superior to systems priced six or more times higher. There is no better value than The Edge in the marketplace.