Why The Edge | The Edge for Jewelers

Ten Reasons to Make The Edge® Your First Choice

Functionality

Software must do what you need it to do, period. The Edge offers all the functionality an independent retail jeweler needs to grow and prosper: an eloquent POS module, a powerful customer management module with features unlike any other software, the best inventory management system for retail jewelry stores you can find, a direct interface with QuickBooks, and a back room module for managing repairs, special orders and custom jobs.

Support

It is said that software is only as good as its support. The Edge support staff is unsurpassed, boasting the largest and best trained team in the industry. They take pleasure in delivering the right solutions in a timely fashion.

Training

Training is essential to achieving the best performance from software. Since every retailer has different training needs, we offer a variety of options to accommodate your specific requirements. Twenty-four hours of training is provided free via a live webinar or in our Connecticut location. In-store training is also available for an additional fee. In addition, advanced operational and management programs are hosted regularly via webinars or at sites across the US.

Increased Profitability – Guaranteed

The Edge is guaranteed to perform. If it does not measure up to your expectations or meet your needs we will refund your software costs 100%  within the first year. Click here for details. The Edge will not only pay for itself but it will help you to realize the full potential in your business.

Unparalleled Industry Knowledge

One of the company’s principals has owned a successful retail jewelry store for 35 years; staff members have over 50 years of jewelry store experience. We can draw on over 100 years of jewelry retail experience from our sister company the Edge Retail Academy. This expertise is what makes The Edge the industry’s leading software.

Independent Jeweler Focus

We concentrate at being the very best at what we do: serving the independent retail jeweler, not the chain stores or jewelry wholesalers or manufactures. All of our time and energy is focused on building a better retail jewelry system. Our clients take comfort in knowing their system is never going to slip into a time warp technologically or functionally, and that our resources will always be committed to them.

Company Stability

More retail jewelers have chosen The Edge over the last ten years than any other jewelry-specific management system: over 2,500 in the USA and another several hundred in New Zealand and Australia. This is important to us in that it validates our efforts and position as #1 in the industry. We employ 31 people, all focused on making your business better through the use of technology and software. Our business model includes revenue streams outside of software sales that provide the financial stability to insure that we’ll be here for you for the long haul.

Security & Performance

The Edge is locally deployed to provide you with the level of security you require. Only you provide and own the sensitive data you’ve collected about your customers. No cloud computing for us yet; at least not until all the major security issues are sorted out.

Top Ratings

You can feel confident that you’re purchasing the system chosen by more independent retail jewelers than any other. We were selected #1 by readers of INSTORE magazine (Big Survey Volume 6, Issue 4), receiving more votes than all of the other 15 mentioned competitors. We are pleased by the survey’s results; however, seeing our customers’ businesses improve gives us real satisfaction. We are longtime providers of software to IJO and RJO and we are proud to have achieved Microsoft’s gold partner status reserved for the few who meet their stringent requirements.

Price

Price should be the least important concern when purchasing software. The right software can transform your business into the operation you’ve always dreamed of; whereas, the wrong software, no matter the price, can have a devastating effect on morale, productivity and profits. The Edge is very competitively priced, yet delivers functionality that is equal to or superior to systems priced six or more times higher. There is no better value than The Edge in the marketplace.

Hear What Our Customers Have to Say

The Edge® is the best money we've ever spent. It's one of the main reasons our business has prospered. When we first installed The Edge software, we underwent a two-day training session. Since then, I've taken part in seminars to better understand how to use the software from a management standpoint. I've probably been to four weeks of classes with The Edge, and it’s been very beneficial.
Stephen Barnes
Barnes Jewelers, Oconomowoc, WI
Our experience with The Edge Software has been fantastic. They have adapted to our every need. We're amazed at the variety of additional services they offer and the time it saves us. Unlike traditional retail systems, The Edge is perfectly designed for the retail jeweler. Looking back, adding The Edge Software was one of the most positive business decisions we made.
John Barnes Jr.
Barnes Jewelers, Oconomowoc, WI
The EDGE has taken our business to a new level of efficiency. Inventory management is now a breeze with information so easily attainable. Customers notice and comment on the professionalism of their repair and jewelry receipts, the EDGE is a must for the Independent Jeweler!
Bailey Workman & Christine Linker
Kent Jewelers, Blacksburg, VA
We at Glitz & Glamour thought we had a great point-of-sale system until we needed to upgrade our old, out-of-date computer equipment. For most stores this wouldn’t be a big deal. For us it was! The point-of-sale system we were using was also obsolete and could not be upgraded. So, we took the plunge and bought new computers and a new software package, The Edge. We are so pleased with the functionality! We can scan bar codes to input merchandise, something we couldn’t do before, saving us so much time. Inventory used to take us months to complete. This year? Just a few days. Everyday transactions are quick and easy. We can complete multiple transactions for a customer on one receipt. Before, we had to separate out each transaction. Now, customers spend most of their time making their selection instead of checking out. And did I mention The Edge reporting feature? We have been able to pull reports for any request or reason. No more manual reporting needed!  We thought we had a great point-of-sale system. We were so wrong. Now we know we have one!
Lorraine McHargue
Glitz & Glamour, , Acworth, GA
We have daily reports that give us up-to-the-minute information about what is in the inventory. We can track things and bring in new inventory if it's selling well. Just as important, if a product line is proving a dud, the store can skip it and move on to something else.
Dave Anderson
Anderson Jewelers, Ann Arbor, MI
We gather as much information from our clients as they will allow. We ask for birthdays, anniversaries, e-mail addresses and things of that import. Then we use The Edge® postcard program to send mailers to clients wishing them a happy birthday or anniversary, and asking them to bring the card in to receive a discount. We also send customers thank you cards for trusting us with their jewelry and allowing us to repair it.
Stephen Barnes
Barnes Jewelers, Oconomowoc, WI
No more guesswork. The Edge® inventory reports outline category and vendor-specific information that allow me to make educated decisions about product levels. Better yet, they provide real solutions for eliminating aging inventory. The most useful management reports I’ve ever seen. The best jeweler software on the market.
Will Dolland
Dolands Jewelers, Davenport, IA
We use The Edge® for many different operations. We use it to track custom work within our repair department. We use it to track what kind of volume and sales we’re doing in our repair department. We use it for our appraisal services. On the financial side, The Edge integrates so well with QuickBooks it’s as if the system has a built-in accounting module.
Stephen Barnes
Barnes Jewelers
Our old software was complicated and non-intuitive. The Edge® simply works so much better. Entering inventory is almost fun, training the staff is a breeze, and the customers love the photos on their receipts.
Monika Clodius
Clodius & Co. Jewelers, Rockford, IL
I had a lot of older employees who did not like change, but once they saw what The Edge® was doing for the store they turned around. The Edge is very user friendly. At the time we installed it three employees had never used a computer in their lives. It was just one or two weeks before they felt comfortable using it.
Stephen Barnes
Barnes Jewelers, Oconomowoc, WI