Why The Edge | The Edge for Jewelers

Ten Reasons to Make The Edge® Your First Choice

Functionality

Software must do what you need it to do, period. The Edge offers all the functionality an independent retail jeweler needs to grow and prosper: an eloquent POS module, a powerful customer management module with features unlike any other software, the best inventory management system for retail jewelry stores you can find, a direct interface with QuickBooks, and a back room module for managing repairs, special orders and custom jobs.

Support

It is said that software is only as good as its support. The Edge support staff is unsurpassed, boasting the largest and best trained team in the industry. They take pleasure in delivering the right solutions in a timely fashion.

Training

Training is essential to achieving the best performance from software. Since every retailer has different training needs, we offer a variety of options to accommodate your specific requirements. Twenty-four hours of training is provided free via a live webinar or in our Connecticut location. In-store training is also available for an additional fee. In addition, advanced operational and management programs are hosted regularly via webinars or at sites across the US.

Increased Profitability – Guaranteed

The Edge is guaranteed to perform. If it does not measure up to your expectations or meet your needs we will refund your software costs 100%  within the first year. Click here for details. The Edge will not only pay for itself but it will help you to realize the full potential in your business.

Unparalleled Industry Knowledge

One of the company’s principals has owned a successful retail jewelry store for 35 years; staff members have over 50 years of jewelry store experience. We can draw on over 100 years of jewelry retail experience from our sister company the Edge Retail Academy. This expertise is what makes The Edge the industry’s leading software.

Independent Jeweler Focus

We concentrate at being the very best at what we do: serving the independent retail jeweler, not the chain stores or jewelry wholesalers or manufactures. All of our time and energy is focused on building a better retail jewelry system. Our clients take comfort in knowing their system is never going to slip into a time warp technologically or functionally, and that our resources will always be committed to them.

Company Stability

More retail jewelers have chosen The Edge over the last ten years than any other jewelry-specific management system: over 2,500 in the USA and another several hundred in New Zealand and Australia. This is important to us in that it validates our efforts and position as #1 in the industry. We employ 31 people, all focused on making your business better through the use of technology and software. Our business model includes revenue streams outside of software sales that provide the financial stability to insure that we’ll be here for you for the long haul.

Security & Performance

The Edge is locally deployed to provide you with the level of security you require. Only you provide and own the sensitive data you’ve collected about your customers. No cloud computing for us yet; at least not until all the major security issues are sorted out.

Top Ratings

You can feel confident that you’re purchasing the system chosen by more independent retail jewelers than any other. We were selected #1 by readers of INSTORE magazine (Big Survey Volume 6, Issue 4), receiving more votes than all of the other 15 mentioned competitors. We are pleased by the survey’s results; however, seeing our customers’ businesses improve gives us real satisfaction. We are longtime providers of software to IJO and RJO and we are proud to have achieved Microsoft’s gold partner status reserved for the few who meet their stringent requirements.

Price

Price should be the least important concern when purchasing software. The right software can transform your business into the operation you’ve always dreamed of; whereas, the wrong software, no matter the price, can have a devastating effect on morale, productivity and profits. The Edge is very competitively priced, yet delivers functionality that is equal to or superior to systems priced six or more times higher. There is no better value than The Edge in the marketplace.

Hear What Our Customers Have to Say

We would do physical inventory once a year and we would have to close our store for a week. Since it was all handwritten, we had to get our hands on every piece in the store. Since we've converted to The Edge®, it takes us four hours to do what used to take us a week.
Stephen Barnes
Barnes Jewelers, Oconomowoc, WI
Daily reports give us up-to-date information about what’s in our inventory. If something is selling well, we can order more so we’re never out. No more disappointed customers and lost sales. More importantly, if a product isn’t moving, we can skip reordering it and move on to something else.
Greg Raymond
Raymond Jewelers, Wethersfield, CT
The best money we’ve ever spent. When we first installed The Edge®, we took part in a two-day training session that got us up and running with none of the transitional issues you would normally expect with a new system. Since then, I’ve also gone to their seminars and learned additional ways to use the software to increase my store’s profitability. Quite simply, our business has prospered because of The Edge.
Michael Bartorelli
Michael’s Jewelers & Gemologist, Haddon Heights, NJ
We have daily reports that give us up-to-the-minute information about what is in the inventory. We can track things and bring in new inventory if it's selling well. Just as important, if a product line is proving a dud, the store can skip it and move on to something else.
Dave Anderson
Anderson Jewelers, Ann Arbor, MI
Our old software was complicated and non-intuitive. The Edge® simply works so much better. Entering inventory is almost fun, training the staff is a breeze, and the customers love the photos on their receipts.
Monika Clodius
Clodius & Co. Jewelers, Rockford, IL
We gather as much information from our clients as they will allow. We ask for birthdays, anniversaries, e-mail addresses and things of that import. Then we use The Edge® postcard program to send mailers to clients wishing them a happy birthday or anniversary, and asking them to bring the card in to receive a discount. We also send customers thank you cards for trusting us with their jewelry and allowing us to repair it.
Stephen Barnes
Barnes Jewelers, Oconomowoc, WI
If I had a head for tech, The Edge® is exactly what I would have created to make my job easier and increase profits for my store. But I’m not a software designer; I’m a jeweler. Luckily, the makers of The Edge are both. What they’ve perfected is the kind of tool every independent retail jeweler needs to build his business.
Jeff Zelesnikar
Awesome Jewelry, Tampa, FL
We use The Edge® for many different operations. We use it to track custom work within our repair department. We use it to track what kind of volume and sales we’re doing in our repair department. We use it for our appraisal services. On the financial side, The Edge integrates so well with QuickBooks it’s as if the system has a built-in accounting module.
Stephen Barnes
Barnes Jewelers
Switching to The Edge® by Abbott & Shapiro is the single best business decision I've made in my 23 years in business. Dick Abbott, Joe Shapiro, their staff, and their pro-active approach to jewelry store management provide a refreshing change from that of any software provider we've ever used.
Kevin Seele
Kevin's Fine Jewelry, Totowa, NJ
No more guesswork. The Edge® inventory reports outline category and vendor-specific information that allow me to make educated decisions about product levels. Better yet, they provide real solutions for eliminating aging inventory. The most useful management reports I’ve ever seen. The best jeweler software on the market.
Will Dolland
Dolands Jewelers, Davenport, IA