All your hardware needs | The Edge for Jewelers

Have All the Tools You Need

The Edge® offers a full complement of hardware and hardware-related services to help you get the most out of your new software. We do not sell computers but we can offer some assistance in selecting them. The following hardware is recommended:

Tag Printers

The Edge software supports a number of tag printers that will create Mylar tags capable of withstanding the steamer or multiple baths in the ultrasonic cleaner.

Note: If you purchase your tag printer from us, it will come pre-programmed. We also stock a limited number of loaner units in case you need to send your unit in for service.

Imaging System

The Edge can input images that have been introduced to the computer in a variety of ways, such as from digital cameras, video cameras, or scanners. The Edge can also locate images on a vendor’s CD and match them to inventory items. Our low-cost imaging system is quick and easy to use and does a nice job identifying inventory items. Click Here for More Info.

Barcode Scanner

A high density scanner is necessary to read the tiny barcodes imprinted on your jewelry tags. A number of manufacturers offer readers that operate well with your Edge software.

Note: If you purchase your scanner from us, it will come pre-programmed. We also stock a limited number of loaner units in case you need to send your unit in for service.

RFID

The Edge interfaces with three RFID solutions. A separately priced module enables an Edge user to choose the solution that best suits their needs  from TJS Zero Shrink, Northern Apex Gem-Where or TracTech Systems.

Touch-Screen

Touch-screen monitors may be used at the primary POS position if you and your staff find it more convenient to navigate through the POS screen by using your finger, as an alternative to using the mouse.  The touch screen monitor may be useful for users without a great deal of computer experience.

Cash Drawer

The Edge opens signal-operated cash drawers connected via a serial port. A number of devices will interface with The Edge. We recommend and sell the M-S Cash Drawer model 125NK.

Additional Hardware

We recommend a laser printer for receipt printing. We use the Hewlett Packard LaserJet P3015 in our office. Color laser printers are now affordable, allowing you to print color photos or charts. We do not recommend inkjet printers.

PC Hardware Requirements for The Edge Software

Virtually any new PC you can buy today will be more than adequate for running The Edge.

We have been satisfied with HP and Dell.

It is best to find a local technician to do your PC and network setup. You should have a local technician in any case, and it is much better to start that relationship with the system setup than with an emergency.

The table below details our hardware requirements.

Operating System Compatible with the following versions of Microsoft Windows (32 or 64 bit):
• Windows 8
• Windows 7 Home SP1*/Professional SP1
• Windows Vista Home Basic SP2 */Home Premium SP2 */Business SP2
• Windows XP Home SP3 */Professional SP3. (XP will soon be out of support from Microsoft; our ability to support it will be limited.)
• Windows Server 2003/2008
*Integrated e-mail support not available on these versions.NOTE!
Windows 95/98/ME/2000/RT are not supported.
Processor Intel Pentium 4 2.0GHz, AMD Athlon 2.0Ghz, or better required.
Intel Core2Duo/i3/i5/i7 or AMD Athlon x2/Phenom recommended.
RAM 2 GB required for each workstation (4 GB recommended).
2 GB required for the server (4 GB recommended).
Disk Please ensure that you have at least 10GB of free disk space before you install The Edge. If you are buying a new PC, we recommend a 80GB hard drive or larger. The server may require additional space to accommodate the large file size of photos.
CD-R/W
DVD-R/W
Not required, but you absolutely must have some form of backup. DVD-R and CD-R are both acceptable forms of backup.
Display We require a minimum of 1024×768 pixels or more with 32,767 colors or more. When buying a new PC, dedicated display RAM is better than shared display RAM.
Ports Depending on which optional peripherals you want to use, please ensure that you have enough free ports of the appropriate type:
Credit Card Magnetic Stripe Reader (MSR):
If you are going to use The Edge’s integrated credit card processing feature, then you will need to coordinate the equipment that is compatible with both The Edge and the credit card merchant processor.
Barcode Scanner:
Bar code scanners require a USB port.
Any barcode scanner purchased from A&S will be shipped ready for plug and play.
Contact EDGE Sales for current model, availability and pricing.
Most high-density barcode scanners are supported so long as they are programmed to the following specifications:
• Interleaved 2 of 5
• Enable STX / ETX
• Disable HT / CR
• Any Length.
Please contact the scanner manufacturer for programming instructions and be prepared to share with them these specifications.
Scanners typically occupy a USB port. Legacy barcode scanners share a PS/2 port with a keyboard.
Keyboard
The keyboard requires a USB port.
Pointing Device
A mouse or other pointing device is not strictly required to use The Edge, but we strongly recommend one.
Pointing devices will require a USB port.
If you don’t have the desktop space for a traditional mouse, consider a trackball or touch pad.
Tag Printer
A tag printer purchased from Abbott & Shapiro will be shipped ready for plug and play. Contact Edge Sales for current model, availability, and pricing.
Many industry tag printers and tags are supported and may work with The Edge with some reconfiguration. Contact Edge Support to inquire about compatibility and experience.
A tag printer typically occupies a USB port.
Legacy tag printers may require either a parallel port (e.g., LPT1, LPT2) or a Serial Port (e.g., COM1, COM2).NOTE!
The Edge does not support networked tag printing.
Page Printer
For receipts, reports, and general printing requirements, we recommend a standard page printer. Page printers are commonly shared on a network.
We do not sell page printers, but there are numerous suitable laser and inkjet printers available. The most important considerations for you should be:
• The placement of the printer in your cabinetry with respect to accessibility of the paper input and output trays.
• Whether you want to print receipts and reports in black and white or in color.
• The time to print the first page from a cold start is especially important.
Choose a printer suitable for commercial use. Not all page printers are suitable for use with The Edge or in a retail environment:
• Printers intended primarily for printing photos are generally not suitable.
• Printers with “Postscript” drivers have been found to perform poorly, especially when printing documents containing photos. Printers with “PCL” drivers are preferred.
USB Hub
If you exceed the number of USB ports on your computer, you can get a USB Hub to increase the number of available ports.
Network We recommend that you get an electrician or computer technician to install Cat5 or better Ethernet cabling. Ensure that your network cards match the speed of your network infrastructure. We recommend a 1 GB network.
If you will be using more than one PC in your store, then you must also have a local area network (LAN). We strongly recommend getting a local computer technician to setup your network to ensure that it is both secure and properly functioning.
If you are running The Edge MS Access Database version, wireless networks are not suitable and there is a high probability they will cause database problems. They should be avoided with the single exception being the use of a wirelessly connected laptop to perform physical inventory as this is not a data intensive process.
If you plan to use wireless networking, contact The Edge Sales to upgrade to The Edge SQL Server.
Internet Many valuable features such as postcard marketing, notifications, email, newsfeed, TPW, integrated credit card processing, remote assistance, and downloading Edge updates require on a reliable, high-speed internet connection.
In addition, a high-speed internet connection is strongly recommended to ensure we can deliver the best level of support available.
If you have two or more stores and wish to run them in a multi-store configuration, then a high-speed internet connection is required at each.

Hear What Our Customers Have to Say

We gather as much information from our clients as they will allow. We ask for birthdays, anniversaries, e-mail addresses and things of that import. Then we use The Edge® postcard program to send mailers to clients wishing them a happy birthday or anniversary, and asking them to bring the card in to receive a discount. We also send customers thank you cards for trusting us with their jewelry and allowing us to repair it.
Stephen Barnes
Barnes Jewelers, Oconomowoc, WI
We at Glitz & Glamour thought we had a great point-of-sale system until we needed to upgrade our old, out-of-date computer equipment. For most stores this wouldn’t be a big deal. For us it was! The point-of-sale system we were using was also obsolete and could not be upgraded. So, we took the plunge and bought new computers and a new software package, The Edge. We are so pleased with the functionality! We can scan bar codes to input merchandise, something we couldn’t do before, saving us so much time. Inventory used to take us months to complete. This year? Just a few days. Everyday transactions are quick and easy. We can complete multiple transactions for a customer on one receipt. Before, we had to separate out each transaction. Now, customers spend most of their time making their selection instead of checking out. And did I mention The Edge reporting feature? We have been able to pull reports for any request or reason. No more manual reporting needed!  We thought we had a great point-of-sale system. We were so wrong. Now we know we have one!
Lorraine McHargue
Glitz & Glamour, , Acworth, GA
If I had a head for tech, The Edge® is exactly what I would have created to make my job easier and increase profits for my store. But I’m not a software designer; I’m a jeweler. Luckily, the makers of The Edge are both. What they’ve perfected is the kind of tool every independent retail jeweler needs to build his business.
Jeff Zelesnikar
Awesome Jewelry, Tampa, FL
We have always had the Geller book, but since we uploaded it into The Edge system, and began using The Edge for repair intake, the process has become so much easier. Before, it was like a guessing game. Now, we use the SKU to input repairs, and the amount is already calculated. I and my employees have been very pleased. Best of all, my profit for repairs has increased drastically.
Brandie McCoy
Imperial Jewelers, St. Thomas
The EDGE has taken our business to a new level of efficiency. Inventory management is now a breeze with information so easily attainable. Customers notice and comment on the professionalism of their repair and jewelry receipts, the EDGE is a must for the Independent Jeweler!
Bailey Workman & Christine Linker
Kent Jewelers, Blacksburg, VA
We have been using The EDGE software for 6 years and would never think of changing. There is so much the software is capable of. We utilize the purchase order feature daily and the AIMS autopilot has increased our fast sellers and stock turn. We shop smarter at the jewelry shows and have really learned how to make our inventory work for us. We use the Customer Relationship Management tools to create detailed reports for our staff to do more effective clienteling, which takes the “selling” out of the sales process. There are features that help you track how effective your marketing efforts are right at the Point of Sale screen. It’s easy for all the staff to record how or what brought a customer into the store. There really are so many great features to The EDGE software that I can’t possibly list them all, but without hesitation I would recommend The Edge to any retailer, except my competition of course!
Kim Elton
Peter & Co. Jewelers, Avon Lake, OH
We have daily reports that give us up-to-the-minute information about what is in the inventory. We can track things and bring in new inventory if it’s selling well. Just as important, if a product line is proving a dud, the store can skip it and move on to something else.
Stephen Barnes
Barnes Jewelers, Oconomowoc, WI
I had a lot of older employees who did not like change, but once they saw what The Edge® was doing for the store they turned around. The Edge is very user friendly. At the time we installed it three employees had never used a computer in their lives. It was just one or two weeks before they felt comfortable using it.
Stephen Barnes
Barnes Jewelers, Oconomowoc, WI
The Edge® is the best money we've ever spent. It's one of the main reasons our business has prospered. When we first installed The Edge software, we underwent a two-day training session. Since then, I've taken part in seminars to better understand how to use the software from a management standpoint. I've probably been to four weeks of classes with The Edge, and it’s been very beneficial.
Stephen Barnes
Barnes Jewelers, Oconomowoc, WI
The Inventory reports give category and vendor-specific information that allow me, at a glance, to make educated decisions on inventory levels, while providing real solutions for eliminating old inventory. The management reports are the most useful we've ever had. Thanks, Dick for the best jeweler software on the market.
David Fikse
Gerald's Jewelry, Oak Harbor, WA