Training Course Details | The Edge for Jewelers

Training Course Details

Edge Introductory Training Path

The Edge introductory training path includes 2 courses, Edge 101 and Edge 102. With the purchase of the Edge you receive one seat in Edge 101 and Edge 102 for each store you purchase.

Edge 101 is offered in either of the two following ways:

  • Edge 101 – Shelton (In our CT classroom)
  • Edge 101 – Webinar (Online from anywhere)

Edge 102 is an online webinar to be taken approximately 5-6 weeks after completing Edge 101.
Note: you will be enrolled in next available Edge 102 when you register for Edge 101

Cost Per Person: $1,000.00
**As part of your EDGE purchase you will receive a free seat in the EDGE 101 (either Shelton or Webinar) and the EDGE 102 class for each store purchased.  Note:  free seat must be used with-in 6 months of your Edge purchase. 

Registration: Advanced registration is required.  Please contact the Training department by email or phone.

training@ajsllc.com
(203)567-1900 option 8
(866)580-3343 option 8

Edge 101 – Shelton

Strategies necessary to get the EDGE up and running and maintain daily functions of the store. The course covers setup, customization, inventory, customers, POS, basic reporting and much more.

This class is held in one of the training facilities in our office park in Shelton, CT. The exact address for each class will be announced a few weeks in advance.

This is a 2 day class. The office will open at 8:30am EST for coffee, doughnuts and bagels. Class will start at 9am EST both days and will run till 5pm EST.

For your greatest benefit, and out of courtesy to your fellow students, please plan to arrive on time and stay until the class is completed. Please consider arriving at the hotel on Sunday. If you cannot get a late flight out on Tuesday, please consider a flight Wednesday morning.

Lodging: You must book your own lodging. Click Here for Hotel Information.

Local Transportation: You should have a car. There is no adequate cab or bus system in the area. We urge you to bring or rent a car for the duration of your stay.

Airport Info: Click Here for Airport Information.

Limo Info: Click Here for Limousine Information.

Edge 101 – Webinar

Strategies necessary to get the EDGE up and running and maintain daily functions of the store. The course covers setup, customization, inventory, customers, POS, basic reporting and much more.

This class is held online and can be taken from any computer that has High Speed internet.

This class is taught over 4 consecutive days (typically Monday, Tuesday, Wednesday and Thursday). Each day will be 4 hours. See the calendar for dates and times.

Edge 102 – Webinar

This class is a follow up for the Edge 101. Students who take Edge 101 should take this class approx 5-6 weeks after the completion of Edge 101 .
**You will be automatically enrolled in the appropriate Edge 102 when you register for Edge 101.

Next steps to conclude basic daily operations. Online follow up 4 weeks after Edge 101 or Edge 101.b. This will Recap 101 milestones & introduce the remaining basic daily functions.

Prerequisite: Edge 101, Edge 101.b or Entrance exam.

This class is held online and can be taken from any computer that has High Speed internet.

This class is taught over 2 consecutive days (typically Monday and Tuesday). Each day will be 4hours. See the calendar for start times.

Edge Advanced Training Path

Edge 201 – Advanced Customer Webinar

Manage your customer records by gaining mastery of all customer functionality in the Edge. Explore best practices for keeping your customer records up-to-date

Prerequisite: Edge 101 & 102 or Entrance exam

This class is held online and can be taken from any computer that has High Speed internet.

This class is taught over 2 consecutive days (typically Monday and Tuesday). Each day will be 4hours. See the calendar for start times.

Cost Per Person: $600

Registration: Advanced registration is required. Please contact the Training department at (203)567-1900 option 8 or (866) 580-3343 option 8.

Edge 202 – Advanced Inventory Webinar

Manage an accurate inventory by gaining mastery of all inventory functionality in the Edge. Explore the correct methods for item entry, maintenance and re-stocking

Prerequisite: Edge 101 & 102 or Entrance exam

This class is held online and can be taken from any computer that has High Speed internet.

This class is taught over 2 consecutive days (typically Wednesday and Thursday). Each day will be 4hours. See the calendar for start times.

Cost Per Person: $600

Registration: Advanced registration is required. Please contact the Training department at (203)567-1900 option 8 or (866) 580-3343 option 8.

Edge 203 – Advanced Inventory Webinar

Gaining mastery of all POS functionality and learn best practices for teaching/mentoring

Prerequisite: Edge 101 & 102 or Entrance exam

This class is held online and can be taken from any computer that has High Speed internet.

This class is taught in one 4 hour day (typically a Monday). See the calendar for start times.

Cost Per Person: $300

Registration: Advanced registration is required. Please contact the Training department at (203)567-1900 option 8 or (866) 580-3343 option 8.

Edge 204 – Advanced Service Webinar

Streamline your Repairs, Special Orders, Custom Jobs and Appraisals by gaining mastery of the Edge services features. Explore best practices to increase efficiencies and improve customer service

Prerequisite: Edge 101 & 102 or Entrance exam

This class is held online and can be taken from any computer that has High Speed internet.

This class is taught in one 4 hour day(typically a Tuesday). See the calendar for start times.

Cost Per Person: $300

Registration: Advanced registration is required. Please contact the Training department at (203)567-1900 option 8 or (866) 580-3343 option 8.

Edge 205 – Advanced Reports Webinar

Use your knowledge of key filters coupled with standard report functionality to generate meaningful reports. Explore best practices in customizing these reports to match the intended use

Prerequisite: Edge 201 & 202 or Entrance exam
Recommended: Edge 201, 202, 203, 204 & 205

This class is held online and can be taken from any computer that has High Speed internet.

This class is taught over 2 consecutive days (typically Wednesday and Thursday). Each day will be 4hours. See the calendar for start times.

Cost Per Person: $600

Registration: Advanced registration is required. Please contact the Training department at (203)567-1900 option 8 or (866) 580-3343 option 8.

Hear What Our Customers Have to Say

We would do physical inventory once a year and we would have to close our store for a week. Since it was all handwritten, we had to get our hands on every piece in the store. Since we've converted to The Edge®, it takes us four hours to do what used to take us a week.
Stephen Barnes
Barnes Jewelers, Oconomowoc, WI
Daily reports give us up-to-date information about what’s in our inventory. If something is selling well, we can order more so we’re never out. No more disappointed customers and lost sales. More importantly, if a product isn’t moving, we can skip reordering it and move on to something else.
Greg Raymond
Raymond Jewelers, Wethersfield, CT
The Edge®, by Abbott Jewelry Systems, was the key to ‘jump starting’ our new store, and helped us increase sales over 250 percent without going crazy. We're finally organized!
Mark Clodius
Clodius & Co. Jewelers, Rockford, IL
The Inventory reports give category and vendor-specific information that allow me, at a glance, to make educated decisions on inventory levels, while providing real solutions for eliminating old inventory. The management reports are the most useful we've ever had. Thanks, Dick for the best jeweler software on the market.
David Fikse
Gerald's Jewelry, Oak Harbor, WA
We gather as much information from our clients as they will allow. We ask for birthdays, anniversaries, e-mail addresses and things of that import. Then we use The Edge® postcard program to send mailers to clients wishing them a happy birthday or anniversary, and asking them to bring the card in to receive a discount. We also send customers thank you cards for trusting us with their jewelry and allowing us to repair it.
Stephen Barnes
Barnes Jewelers, Oconomowoc, WI
We have always had the Geller book, but since we uploaded it into The Edge system, and began using The Edge for repair intake, the process has become so much easier. Before, it was like a guessing game. Now, we use the SKU to input repairs, and the amount is already calculated. I and my employees have been very pleased. Best of all, my profit for repairs has increased drastically.
Brandie McCoy
Imperial Jewelers, St. Thomas
The great support we receive will make The Edge® the last system we will ever need.
Tom Hart
Hart Jewelers, Grant Pass, OR
Our old software was complicated and non-intuitive. The Edge® simply works so much better. Entering inventory is almost fun, training the staff is a breeze, and the customers love the photos on their receipts.
Monika Clodius
Clodius & Co. Jewelers, Rockford, IL
We use The Edge® for many different operations. We use it to track custom work within our repair department. We use it to track what kind of volume and sales we’re doing in our repair department. We use it for our appraisal services. On the financial side, The Edge integrates so well with QuickBooks it’s as if the system has a built-in accounting module.
Stephen Barnes
Barnes Jewelers
We at Glitz & Glamour thought we had a great point-of-sale system until we needed to upgrade our old, out-of-date computer equipment. For most stores this wouldn’t be a big deal. For us it was! The point-of-sale system we were using was also obsolete and could not be upgraded. So, we took the plunge and bought new computers and a new software package, The Edge. We are so pleased with the functionality! We can scan bar codes to input merchandise, something we couldn’t do before, saving us so much time. Inventory used to take us months to complete. This year? Just a few days. Everyday transactions are quick and easy. We can complete multiple transactions for a customer on one receipt. Before, we had to separate out each transaction. Now, customers spend most of their time making their selection instead of checking out. And did I mention The Edge reporting feature? We have been able to pull reports for any request or reason. No more manual reporting needed!  We thought we had a great point-of-sale system. We were so wrong. Now we know we have one!
Lorraine McHargue
Glitz & Glamour, , Acworth, GA