Skip to main contentSkip to navigationSkip to footer

Our Story

We Are THE JEWELRY INDUSTRY’S LEADING POINT-OF-SALE

Our mission is to help independent retail jewelers become more profitable through the use of appropriate technologies and business methods.

“The 2013 Big Survey” in INSTORE Magazine showed The Edge to be the clear market leader with five times the number of users as the number two software provider – and more than all other systems combined.

The Edge® Shelton, Brand Promise

DICK ABBOTT

PRESIDENT
Dick Abbott started his programming career in 1966 working for Sikorsky Aircraft. In 1971 he joined a startup that developed solutions for the financial sector. The startup was acquired by Dun & Bradstreet in 1976. Not long after the acquisition, Dick chose to launch a career as a freelance programmer that lasted 18 years.

He invested in his first business in 1974 opening an optical store that his son still operates to this day. Looking for a new opportunity, a friend suggested jewelry and, in 1976, Dick started MJ Thomas Jewelers, the same store still run by his children today.

Though successful, Dick saw opportunity for improvement. In 1987 he wrote software to manage his inventory and build a customer database. The results were profound. By moving from forecast purchasing to a monthly buying cycle based on inventory analysis, he was able to buy smarter and, with the same investment, turn a much greater profit.

Catching wind of his success, Dick began to receive calls from other jewelry stores asking to see his software. And so “The Jeweler” was launched in 1989. By the late-1990s, over 1,100 copies were sold and a homebrew program became a successful company with the incorporation of Integrated Business Systems, later to become IBIS.

In 2002 Abbott Jewelry Systems was born to build an even better solution on a state-of-the-art platform. In 2004 the Edge was launched and has gone on to become the industry leader in jewelry store management solutions installed in nearly 4000 locations.
LENNYPRION Director of Operations and Training The Edge® Shelton,
LENNY
PRION

Director of Operations and Training
RAYPHELAN Director of Development The Edge® Shelton,
RAY
PHELAN

Director of Development
MIKEABBOTT Director of Sales The Edge® Shelton,
MIKE
ABBOTT

Director of Sales
GABOR FROSCHL Director of Conversion The Edge® Shelton,
Chantal
Wheeler

Director of Support

We use The Edge® for many different operations. We use it to track custom work within our repair department. We use it to track what kind of volume and sales we’re doing in our repair department. We use it for our appraisal services. On the financial side, The Edge integrates so well with QuickBooks it’s as if the system has a built-in accounting module.

– Stephen Barnes

Barnes Jewelers, Goldsboro, NC

Our old software was complicated and non-inuitive. The Edge Simply Works so much better. Entering Inventory is almost fun, training the staff is a breeze, and the customers love the photos on their receipts.

– Monika Clodius

Clodius & Co. Jewelers, Rockford, IL

We have a lot of experience with other jeweler software, and The Edge® is by far the best I have seen. The Point-of-Sale module is very easy to use, from the touch screens to customer Wish Lists. My staff had no problems mastering its operation in just one day. And the information we gathered in just one year's time is exceptional. We now have information at our fingertips to take our business to the next level.

– David Fikse

Gerald's Jewekry, Oak Harbor, WA

No more guesswork. The Edge® inventory reports outline category and vendor-specific information that allow me to make educated decisions about product levels. Better yet, they provide real solutions for eliminating aging inventory. The most useful management reports I’ve ever seen. The best jeweler software on the market.

– Will Dolland

Dolands Jewelers, Davenport, IA

The best money we’ve ever spent. When we first installed The Edge®, we took part in a two-day training session that got us up and running with none of the transitional issues you would normally expect with a new system. Since then, I’ve also gone to their seminars and learned additional ways to use the software to increase my store’s profitability. Quite simply, our business has prospered because of The Edge.

– Michael Bartorelli

Michael's Jewelers & Gemologist, Haddon Heights, NJ

Daily reports give us up-to-date information about what’s in our inventory. If something is selling well, we can order more so we’re never out. No more disappointed customers and lost sales. More importantly, if a product isn’t moving, we can skip reordering it and move on to something else.

– Greg Raymond

Raymond Jewelers, Wethersfield, CT

The great support we receive will make The Edge® the last system we will ever need.

– Tom Hart

Hart Jewelers, Grant Pass, OR

Contact Us

If you are in need of assistance or would like to talk to a customer support representative, call or email us!